1. What is the OneGate Internet Access System?
The OneGate Internet access system is a high-powered Internet networking platform at low cost. The OneGate 1000 is a fault tolerant product
that provides industrial strength reliability for small business. It incorporates essential Internet services such as IP routing, firewall, DNS server, DHCP server, SMTP/POP3 e-mail server, FTP server, and Web
server into ONE integrated, simple to use system. This user-friendly Internet access system is further augmented by a robust Remote Management System for remote configuration, diagnostics and troubleshooting, and
software upgrades. The OneGate Internet access system also provides the conduit for additional Internet based services to facilitate electronic commerce, and advanced integration with back-office databases.
In conjunction with FreeGate's Premier Partners, the OneGate Internet access system provides end users with trouble-free Internet services that open up
the opportunities of the Internet to all of its users. 2. How do I purchase a OneGate Internet Access System?
FreeGate sells its products and services through its Value Added Premier Partners. Please call +613-
9781-2034. We would put you in touch with a FreeGate Premier Partner nearest you. Or, you can complete an Order Information Form from our web site.
3. How do I become a FreeGate Premier Partner? Please call +613-9781-2034 and let us know of your interest. We would welcome your
help and participation to bring FreeGate's winning solutions to your users. 4. How are you measuring "fault tolerant"
scalability, reliability and network management? Is this how a service provider really measures?
The usual numbers measures reliability: MTBF, MTTR & UP-Time. Thanks to our focus to address network
equipment class products, we achieve very high scores in these areas. We did this by using a wide range of methods: from design practice (this is not a PC design in which every cents are saved) in using of ECC
memory, to the use of redundancy (mirrored disks, double fans) and use of field replaceable units w/o opening our box like the disks or the power supply. Network management tools enables an administrator to
configure, troubleshoot and repair network of computers. Our system enables very sophisticated network management using remote access with secure web technology as well as standards protocol like SNMP.
5. Isn't "fault tolerance" and 'easy to use' for small businesses conflicting statements?
No, fault tolerance means high reliability. Easy to use is a requirement for non-technical personnel;
married together, one creates a product and solution that are analogous to the analog phone, PBX, fax, and other small business everyday tools. Like these everyday tools, we've created a compelling value
proposition for the millions of small/medium businesses and branch offices to implement a permanent connection to the Internet and their customers, suppliers, etc. 6. What other technical features make you
more reliable than your competition?
Most visible hardware features are the dual mirrored disks, the ECC memory, the built-in UPS and the dual fans. We have also the software controlling these features, enabling
an ease of use and true reliability. For example, if one disk fails, the system will continue to run, and will notify you so that you can then receive an over-night shipment of a new spare disk. When you get the
new disk, you can simply plug it and initiate the automatic mirroring. 7. How is your system more secure?
Security is a very important design point in our system in order to support real Internet
business applications like commerce online. Security features belong to four groups:
Firewall: which is a very sophisticated multi-proxies system with an innovative dynamic packet filtering.
Applications
such as secure remote access (SRA) and virtual private network (VPN) are both using sophisticated public key/private key encryption and authentication that we license from Sun (SKIP). Secure Web server: in order
to implement commerce application we license SSL encryption technology from Terisa to enable secure transaction from the Internet Remote management services: use also (SSL) encryption and authentication
technology in order to a secure access to the provider or the VAR who maintain or troubleshoot the system. A part to the sophistication of these security features, the fact that we use industry standards in all
these components is a key of our differentiation. 8. What technical features make you better suited to support multiple offices and telecommuters -- competitors also claim theirs best suited for these?
Clearly our VPN/RPN solution enables an ideal multiple office environment. Our ability to create through the Internet a Virtual Private Network (VPN) enables distant multi-offices to behave as if they were
part of a unique LAN in using one gateway per office.
FreeGate offers a unique integration of services (email, web server?) on top of VPN/RPN. For example a unique domain name can be use for the company as
well as a uniform email address for each employee regardless of the branch to which they belong. For telecommuters, our Secure Remote Access (SRA) solution enables anybody with a lap-top to connect securely
through any ISP to his office, and behaves again as if he was directly connected to the office LAN. The use of emerging standards like PPTP makes our offering very attractive. More technical Questions
1. What is your OS?
Modified BSD for security 2. What is your web server?
Apache 1.2 3. What is your email?
Qmail for better security than sendmail
4. Do you support NAT - Network Address Translation?
Yes 5. Do you support ADSL? HDSL xDSL
We currently support built-in IDSL. We will roll out support for a flavor of xDSL in late 98/early
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