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FreeGate and its Premier Partners (Resellers) are strongly committed to ensuring that the owners of FreeGate products have access to top-notch  technical support when they need it. We deliver support that is fast, efficient and hassle free.

If you need help:
Before contacting your reseller or service provider directly, please make  sure that you consult the FreeGate Getting Started Guide and review our extensive on-line help. Click the "?" question mark on any of the FreeGate User Screens to access on-line help.

If after consulting with your reseller or service provider you still need further assistance, contact us directly by phone, FAX or electronically. The service is free if you are within a warranty period or if you have a  maintenance contract.

BroadCast Bits: Volume 1

Y2K Compliance Statement

Customer Service & Technical Assistance:
+613- 9833-3739

Technical Assistance Fax:
+613-9833-3973
 [With a "Attn: Customer Service" header]

Technical Assistance Email:
 valery@freegate.com.au

Our Address is:
Customer Service Department
FreeGate Australia Pty Ltd

PO Box 306,

Burwood  VIC  3125

Technical Assistance Hours:
Mon-Fri 9:00am to 5:00pm EST

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